Sunday, January 30, 2011
Should I Fit Pickup Truck Accessories Myself?
You may wonder why I have decided to write an article about this subject but it is something that causes us the most issues as a pickup and van accessory supplier. Importantly they are issues than can be avoided.
Over 95% of the time when we have customers calling to complain that a hardtop is leaking or a tonneau cover is squeaking not only have they fitted it themselves but they have fitted it incorrectly. This causes the most amount of problems these days as due to selling on the internet people are not just round the corner, very often they are hundreds of miles away, so getting them to drive and have it fixed is difficult. Especially when they would rather blame the fault on the product rather than there own fitting.
I really don't want to sound like I am having a pop at our customers but really I'm not. We all do it though and I would be the same defending my wardrobe build or my shelf installation but when it boils down to it, once we calm down and reflect it is normally our lack of expertise that's causing the issue.
How can this be avoided?
Simple, drive to the supplier once, the first time, and have it fitted by a professional. We like many other pickup accessory suppliers make our money on the accessory itself and do not look to profit on fitting, just to cover our costs. That being the case our fitting costs are incredibly low at least less than half the price of main dealer fitting costs. If you have it fitted by the supplier should you have an issue with the item then either way it is the suppliers problem to fix it, as it is either a product failure, or a fitting issue and they have done the fitting so its definitely there problem.
If you do want to fit it yourself don't just jump straight in. Take the time to read the instructions then call and speak to a fitter to clarify any points you are unsure of and don't be scared to call again and again if you get stuck as it is better for all of us this way.
This may sound nuts but even if you have bought the accessory from somewhere else and you get stuck you are welcome to call and speak to us we will be happy to help and advise being honest your are then more than likely to order from us next time. We also have a bank of fitting instructions on file and maybe able to email you some for the product you have bought.
Carlo have been writing articles for nearly 2 years. Come visit his blogs more often for tips and advice that helps people with the interest for pickup truck accessories and great passion and knowledge for custom auto accessories and all the different options & providers available in the market today. Find out for more info also here enjoythedrive.com
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